Quantum DLT 7 Manual descarregar pdf (Página 142)

Chapter 14 Troubleshooting

POST and SCSI Troubleshooting

DLT-S4 Product Manual 124

Ensure that the connector on each end of the cable is fully seated.

4 Disconnect the tape drive from the host system, turn off the tape

drive, and turn it on again to perform a POST (see Power-On Self-

Test on page 113).

5 If you have a SCSI tape drive—remove all devices from the SCSI bus.

Connect the tape drive directly to the host computer and terminate it

(see Connecting the Cables and Terminating the SCSI Bus

on page 74

for internal tape drives or Connecting the Tape Drive to the Host

Computer and Terminating the SCSI Bus on page 103 for tabletop

tape drives).

Confirm that the tape drive and host computer are communicating

properly before adding other devices.

6 If you have a Fibre Channel tape drive—look at the rear panel to see

if the Fibre Channel cable is correctly attached (see Connecting the

Cables on page 86).

If the link light is illuminated, you have a working connection with

the Fibre Channel network.

7 If you have a SAS tape drive -- look at the rear panel and make sure

the SAS cable is correctly attached (see Connecting the Cables

page 95).

8 Ensure that the operating system (modules, patches, and drivers),

backup software, and tape drive are compatible. See

www.quantum.com for the most current compatibility information.

If you cannot identify or correct the problem, contact customer support

(see Customer Support

on page xviii for contact information). Have the

model and serial number available when you call. You can find these

numbers on the bottom of the tabletop tape drive enclosure and on the

top of the internal and library tape drives.

POST and SCSI Troubleshooting 14

Table 37 provides troubleshooting tips that you will find useful in the

event that the tape drive system fails its POST.

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Quantum DLT 7 Manual Página 142