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SCSI REFERENCE 1014826
CHAPTER A—ERROR CODES
A.3 ERROR RECOVERY PROCEDURES
The following table describes the error recovery procedures (ERPs)
recommended for each Fault Symptom Code listed in the previous section.
Caution
Some recovery procedures advise you to reset the tape drive. Before performing a
reset, make sure there is no SCSI activity on the SCSI bus to which the drive is
connected. Resetting a device on an active bus may disrupt communications.
Table A-5 Recommended error recovery procedures
ERP Recommended error recovery procedure
1 Press any key on the operator panel to close the door.
2 Set the library to Random mode (see “Setting the Operation Mode” on page 3-1).
3 Reissue the failed command or command sequence.
4 Correct the errors in the CDB bytes, parameter data, or Logical Unit Selection.
5 Issue a PREVENT/ALLOW MEDIUM REMOVAL command to allow medium removal.
6 Remove the cartridge from the destination or redirect the cartridge loader to another location.
7 Install a cartridge in the source location or redirect the cartridge loader to another location.
8 Make sure the library and tape drive are not being used by any host, then perform one of the
following actions to reset the library:
Reset the library or tape drive from the operator panel (see “Resetting the library and Tape
Drive” on page 3-4).
Power the library off and back on again.
Send a SCSI bus reset (“hard” reset).
If the error persists, contact your service provider.
9 Clean the tape drive and repeat the operation.
10 No action is necessary.
11 User should determine what recovery procedure to follow.
12 The library requires maintenance. Contact your service provider.
13 The tape drive requires maintenance. Contact your service provider.
14 Repeat the operation with a different data cartridge.
15 Reload firmware.
16 Replace the bar code label. Refer to the individual Product Manuals for information about
placing the labels on the cartridges. For specifications for the bar code labels that can be used
with the library, refer to the Tandberg Data Bar Code Specification for LTO Ultrium Cartridges.
17 Check the SCSI cables and terminator. Replace if damaged.
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