
Troubleshooting and Help 12-95
Scalar 100
Operator Intervention Messages
When Operator intervention is required, Operator Intervention messages display on the Operator
Panel.
Operator Intervention messages are up to four lines in length. The third and/or fourth lines may
contain variable information specific to the message. For SAC indications, see Service Action
Codes on page 12-87.
E7 xx
The Picker Assembly detected that a cartridge is not present in the Grip
fingers. The cartridge may not be seated properly in the Grip fingers or
the Get operation is not successful. Locate the cartridge in question.
If the cartridge is not properly seated in the grip fingers. Remove the cartridge,
insert it in any empty slot and retry the operation.
If the cartridge is not in the Picker but located in its original slot, the cartridge
may be seated too tightly in the slot. Replace the magazine, re-inventory and
retry the operation.
Contact ATAC.
E8 xx
During a put cartridge after a successful Get command, the Picker
Assembly detected that the cartridge is no longer present in the Grip
fingers. Locate the missing cartridge.
If a cartridge is found, recover the cartridge, re-inventory the Library and retry
the operation.
Contact ATAC.
EB xx
A invalid library configuration was detected: the AIT Drive Modules are
not installed in the allowable configurations.
Check to make sure that AIT Tape Drive Modules are installed as specified in
Procedure Installing/Removing a Drive
on page 4-21. Drive Module 1 must
be installed starting at slot 2 of the drive column and additional Modules
occupying drive slots (3 to 5) moving upward with no gap between Modules.
FB xx
Preventive Maintenance is required.
Contact ATAC
Reported
SAC
Error and Solution
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