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Chapter 6 Troubleshooting
Computer Does Not Boot
DDS-4/DAT 72 User’s Guide 61
Computer Does Not Boot 6
If the computer does not boot after you install the drive:
1 You may have forgotten to reattach the computer’s power cable,
which you removed when you installed the drive. Be sure all cables
are connected properly to the computer.
2 Be sure the computer’s power cable is connected to a power outlet
that is known to work. Plug into the outlet another appliance, such as
a lamp, that you know to work. If the appliance does not work, the
problem is with the outlet.
3 The power outlet connected to the computer is controlled by a wall
switch that is removing power from the outlet. Either switch outlets
or set the wall switch so that power is applied to the outlet.
4 The computer has two SCSI host adapters installed whose resources
are conflicting with each other. Remove the conflicting device or
consult the documentation that came with the device for suggestions
about resolving the problem.
Computer Does Not Recognize Drive 6
If your computer does not recognize the drive:
1 Verify that the SCSI and power cables to the drive are installed
properly.
2 The drive may be using a SCSI ID assigned to another SCSI device on
the SCSI bus. If so, reassign a unique SCSI ID to the drive or to the
conflicting device. If using an HBA for SATA, insure that the driver
for the HBA is installed.
3 Check that the SCSI bus is terminated properly. Note that the internal
DDS-4 and DAT 72 drives do not provide SCSI termination and,
therefore, should not be the last devices on a SCSI chain.
- ''6'$7 1
- Contents 3
- DDS-4/DAT 72 User’s Guide iv 4
- Chapter 6 Troubleshooting 58 5
- Index 66 5
- DDS-4/DAT 72 User’s Guide vi 6
- DDS-4/DAT 72 User’s Guide vii 7
- DDS-4/DAT 72 User’s Guide ix 9
- DDS-4/DAT 72 User’s Guide x 10
- Quick Start Installation 13
- Product Overview 14
- DDS-4/DAT 72 User’s Guide 2 14
- Figure 1 Drives Covered in 14
- This User’s Guide 14
- DDS-4/DAT 72 User’s Guide 3 15
- Tape Drive Components 1 16
- DDS-4/DAT 72 User’s Guide 5 17
- DDS-4/DAT 72 User’s Guide 6 18
- DDS-4/DAT 72 User’s Guide 7 19
- Chapter 2 20
- Unpacking 2 21
- What Else You Need 2 22
- Installation Summary 2 23
- DDS-4/DAT 72 User’s Guide 12 24
- Default jumper settings shown 26
- SCSI ID 2 28
- Parity Checking 2 29
- Terminator Power 2 30
- Data Compression 2 31
- Power-On Self-Test 2 32
- Host Operating System 2 33
- Host Operating System 34
- DDS-4/DAT 72 User’s Guide 22 34
- Vendor ID 2 36
- Recording Drive Information 2 36
- DDS-4/DAT 72 User’s Guide 25 37
- DDS-4/DAT 72 User’s Guide 26 38
- Tape Drive 38
- Side View 39
- Bottom View 39
- Connecting a SCSI Cable 2 41
- Checking SCSI Termination 2 42
- 2 Replace the computer cover 45
- Registering Your Tape Drive 2 46
- Installing External Tape 47
- Unpacking 3 48
- What Else You Need 3 48
- Installation Summary 3 49
- SCSI ID 3 50
- Parity Checking 3 51
- Data Compression 3 51
- Power-On Self-Test 3 52
- Host Operating System 3 52
- Connecting a SCSI Cable 3 53
- Checking SCSI Termination 3 54
- Connecting a Power Cable 3 55
- Registering Your Tape Drive 3 56
- Registering Your Tape Drive 57
- DDS-4/DAT 72 User’s Guide 45 57
- Operating Your Tape Drive 58
- Handling Cartridges 4 59
- Loading a Cartridge 4 60
- Unloading a Cartridge 4 61
- Write protected 63
- Write enabled 63
- Cleaning the Tape Heads 64
- DDS-4/DAT 72 User’s Guide 52 64
- Understanding the 65
- Drive LEDs 65
- Front Panel LEDs 66
- DDS-4/DAT 72 User’s Guide 54 66
- Figure 20 Front Panel LEDs 66
- LED Summary 5 67
- Clean LED 5 67
- Media LED 5 68
- Drive LED 5 69
- Troubleshooting 70
- Missing or Damaged Parts 6 71
- SCSI ID Problems 6 71
- SCSI Termination Problems 6 71
- Mounting Hardware Problems 6 72
- Drive Does Not Work 6 72
- Power-On Self-Test Fails 6 72
- Computer Does Not Boot 6 73
- Write Error 6 74
- Hardware Error 6 74
- Chapter 6 Troubleshooting 75
- Hardware Error 75
- DDS-4/DAT 72 User’s Guide 63 75
- Loading Revised 76
- Firmware 76
- Using Firmware Cartridges 1 77
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