Quantum DAT 160 Guia do Utilizador descarregar pdf (Página 56)

Chapter 5 Troubleshooting

Problems with Cartridges

41 Quantum DAT 320 User’s Guide

3 If the cartridge is still jammed, the tape drive has failed. Contact

customer service at www.quantum.com/ServiceandSupport/

Index.aspx.

The Drive Will Not Accept the Cartridge (or Ejects It

Immediately)

The cartridge may have been damaged, for example dropped, or the

drive may have a fault. If it is a cleaning cartridge, it has probably

expired and should be discarded immediately. For data cartridges:

1 Check that the drive has power (the power cable is properly

connected and the Tape LED is on).

2 Check that you are using the correct media for the tape drive, see

Using the Appropriate Media

on page 24.

3 Make sure that you have loaded the cartridge with the correct

orientation (see Using the Appropriate Media

on page 24).

4 Check for damage to your media and discard it if it is damaged.

5 Use a new or known-good piece of media and see if it loads. If it

does, the original cartridge is faulty and should be discarded.

6 Check if another DAT drive of the same model will accept the

cartridge. If it does, the original drive may be faulty. Before calling

customer service, please check that the tape drive is responding.

1 2 ... 51 52 53 54 55 56 57 58 59 60 61 62 63 64

Sem comentários

Quantum DAT 160 Guia do Utilizador Página 56