
Chapter 3 Operation
Using Cartridge Password Protection
GoVault™ for Windows User’s Guide 43
If you cannot access a password-protected cartridge because of a
forgotten or lost password, perform the Security Erase Cartridge function
as follows:
1 Close all applications running on the workstation or server system,
especially:
• Applications that might try to access the GoVault cartridge
• File managers, such as
My Computer or Explorer
2 Insert, or eject and reinsert the password-protected cartridge to
redisplay the
Enter Cartridge Password dialog (see figure 23 on
page 39).
3 Click the
Security Erase button to display the Security Erase Cartridge
dialog (see figure 27
).
Figure 27 Security Erase
Cartridge Dialog
Note: Depending on the size of the cartridge, the Security Erase
Cartridge function could take anywhere from 30 minutes
to 2 hours or more.
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