Quantum 200D/400D Guia do Utilizador descarregar pdf (Página 59)

Troubleshooting and Diagnostics 47

4

Error!

Drive/FW Prob

Firmware or drive problem. 1. Collect a drive dump from one of

the following:

• Server

• Ultrium Tape Drive (select

Function code

5)

Power the drive off then on, then retry the

operation that produced the error.

If the problem persists, download new

firmware and retry the operation; if new

firmware is not available, contact ATAC.

5

Error!

Drive Problem

A drive hardware failure

occurred. To prevent damage to

the drive or tape, the drive may

not allow you to insert a cartridge

until you turn the drive off, then

on.

If the problem persists, contact ATAC.

6

Error!

Drive/Media Prob

The drive determined that an error

occurred, but it cannot isolate the

error to faulty hardware or the

data cartridge.

If you know the cartridge volume serial

number (located on the cartridge label),

retry the operation with another cartridge:

• If the operation succeeded, the

original cartridge was defective.

Copy data from the defective

cartridge and discard it.

• If the operation failed with the same

error code, contact ATAC.

• If the operation failed with a different

error code, locate the code in this

table.

If you don’t know the cartridge volume

serial number, or if a problem occurs with

multiple cartridges:

• Run the drive diagnostics (function

code

1 ).

• If the drive diagnostics fail, contact

ATAC. If the drive diagnostics are

successful, run the Test Head

diagnostic (Function Code

H ).

• If the Test Head diagnostic fails,

contact ATAC.

• If the Test Head diagnostic is

successful, replace the cartridge that

caused the problem.

7

Error!

Media Problem

An error occurred because of a

faulty tape cartridge.

Replace the tape cartridge. If the problem

occurs with multiple tape cartridges,

contact ATAC.

8

Error!

Drive/SCSI Problem

A failure occurred in the drive

hardware or in the SCSI bus.

Contact ATAC.

9

Error!

Drive/SCSI Problem

A failure occurred in the drive

hardware or in the RS-422

connection.

Contact ATAC.

b, D, e,

F, or h

No error or message assigned.

There may be a problem with the

single-character display.

Turn the power off, then on and

determine whether all segments on the

single-character display are illuminated.

1 2 ... 54 55 56 57 58 59 60 61 62 63 64 65

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