
56 Troubleshooting and Diagnostics
Installation Problems
Usually, problems encountered during the installation of your Scalar Library are caused by
improper SCSI bus configuration, application software configuration errors or by an OS that
has not been correctly configured. If the application software that you are attempting to use is
not communicating with your library after installation, check the following:
4 SCSI IDs
Make sure that the IDs you selected for the library robotics and tape drives are not the same as
the ID used by any other SCSI device on that bus, including the host SCSI adapter card.
4 SCSI Cabling
Verify that all SCSI cables are securely connected at both ends and that the bail locks are
secured. Also, check the length and integrity of your SCSI cabling. The total length of all
cables connected to a SCSI II bus must not exceed 9.85 feet (3.0 meters) for single-ended
configurations and 82 feet (25 meters) for differential configurations. Try replacing suspected
cables with known good cables.
Note
The length of the Scalar Library internal SCSI cables is 1 foot. This
length must be included in any calculations of cable length.
4 Termination
Check that all SCSI buses are properly terminated.
4 Compatibility
Ensure that your library and its tape drives are compatible with the SCSI adapter card and
application software you plan to use.
Note
For a list of compatible SCSI adapters and application software, call
adic’s Customer Assistance Center at (206) 883-HELP (4357).
4 SCSI Adapter Card Installation
Verify that you have installed your SCSI adapter card correctly. Refer to the documentation
that came with your card for installation and troubleshooting instructions. Pay particular
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