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Chapter 11: Troubleshooting
Interpreting LEDs
Quantum Scalar i40 and Scalar i80 User’s Guide 321
• Tape drives
• Power supplies
Front Panel LEDs There are two LEDs on the front panel, above the power button. They
function as follows:
LED Location Color Indicates
Power-on LED
(closest to
power
button)
Green Library power is ON.
Ticket indicator
LED
. (farthest from
power button)
Amber The LED is illuminated when at least
one open or unopened diagnostic
ticket exists.
Figure 77 Front Panel LEDs
Ticket indicator LED
Power-on LED
- User’s Guide 1
- Quantum Scalar 1
- 40 and Scalar 1
- Contents 10
- Appendix A Specifications 341 12
- Glossary 361 13
- Index 371 13
- Ta b l e s 19
- Product Safety 23
- Statements 23
- System, Safety, and 24
- Regulatory Information Guide 24
- SCSI-2 Specification 26
- Technical Publications 26
- Quantum Home Page 26
- Getting More 27
- Information or Help 27
- Worldwide End-User 28
- Product Warranty 28
- Description 29
- Library Components 30
- Robotic System and 31
- Barcode Scanner 31
- Chapter 1: Description 32
- Left magazine 34
- Right magazine 34
- Robot on Y-tray 34
- Ta p e D r i v e s 34
- Full-height tape drives 38
- Half-height tape drives 38
- Standard Features 40
- Licensable Features 41
- Unpacking the Library 45
- Figure 6 Packaging 46
- Figure 7 Removing the Robot 48
- Restraint 48
- Understanding the User 49
- Interface 49
- Operator Panel Layout 50
- Table 2 Operator Panel 52
- Functions 52
- Navigating and Editing 55
- Sorting Information in 57
- Ta ble s 57
- Web Client Layout and 57
- Figure 11 Web Client User 58
- Interface - Home Page 58
- Table 3 Web Client Screen 59
- Elements 59
- Menu Trees 61
- Figure 12 Operator Panel 62
- Figure 13 Web Client Menus 63
- Configuring the Library 65
- Using the Setup Wizard 67
- Default Configuration 68
- Configuring Network Settings 68
- Configuring SNMP Settings 72
- Working With Partitions 79
- Automatically Creating 81
- Partitions 81
- Manually Creating 82
- Viewing the Current 86
- Configuring Cleaning Slots 89
- Configuring I/E Station Slots 91
- Table 4 Scalar i80 I/E Slot 92
- Configuring Control Paths 95
- License Key Certificate 97
- Web Client 100
- Creating E-mail 101
- Notifications 101
- Modifying E-mail 102
- Deleting E-mail 103
- Configuring the Service Port 107
- Using the Web Client 108
- Default Administrator 108
- Creating Local User 110
- Accounts on the Web 110
- Modifying Local User 111
- Operator Panel 113
- Authentication) 116
- Configuring Secure 118
- LDAP on the Library 118
- Configuring LDAP on 118
- Figure 14 LDAP Setup Example 121
- Generating the 124
- Kerberos Service Keytab 124
- Setting the Session Timeout 125
- Configuring System Settings 126
- Logical Serial Number 127
- Addressing 127
- Manual Cartridge 128
- Assignment 128
- Configuring Security Settings 131
- Saving the Library 135
- Configuration 135
- Restoring the Library 136
- Registering the Library 137
- Returning to Default 138
- Home Screen 138
- Advanced Reporting 139
- Advanced Reporting Features 140
- Chapter 5: Advanced Reporting 141
- Forcing CPF Web Client 144
- Figure 18 Force CPF Screen 145
- Configuring the Drive 147
- Resource Utilization 147
- Configuring the Media 149
- Integrity Analysis 149
- Using Advanced 151
- Reporting Templates 151
- Loading and Reloading 152
- Configuring Media 155
- Security 155
- Viewing, Saving, and E 156
- Viewing the Media Usage Log 157
- Performing Library 163
- Operations 163
- Logging In 164
- Logging in Using the 165
- Logging in Via the Web 165
- Logging Out 166
- Removing Power 167
- Shutting Down the 168
- Completely Removing 172
- Library Power 172
- Emergency Power-off 172
- Procedure 172
- Taking the Library 173
- Releasing Magazines 176
- Manually 178
- Performing Media Operations 179
- Importing Tape 180
- Cartridges 180
- Bulk Loading Tape 183
- Exporting Tape 186
- Cleaning Tape Drives 191
- Valid Cleaning 192
- Importing Cleaning 193
- Exporting Cleaning 195
- Manually Cleaning Tape 197
- Encryption Key 203
- Management 203
- About the EKM License 204
- Step 3: Install SKM on a 205
- Server or Servers 205
- Step 4: Configure 205
- Encryption Settings and 205
- Key Server Addresses 205
- Figure 32 Configuring 208
- Partition Encryption 208
- EKM Path Diagnostics 210
- Running Manual EKM 211
- Path Diagnostics 211
- Enabling Automatic 212
- Scalar Key Manager User’s 213
- Installing TLS 214
- Certificates on the 214
- Installing TLS Certificates 215
- Figure 34 Checking and 215
- Generating Data 219
- Encryption Keys 219
- Remember 222
- Sharing Encrypted Tape 223
- Exporting Encryption 225
- Certificates 225
- Importing Encryption 226
- Exporting Data 227
- Importing Data 229
- Accessing the SKM 230
- Server Logs 230
- Using the SKM 230
- Encryption Key Import 230
- Warning Log 230
- Getting Information About 233
- Viewing Library Information 234
- Viewing System Information 234
- Saving the 241
- Configuration Record 241
- E-mailing the 241
- Viewing the All Slots Report 243
- Viewing Partition 249
- Information 249
- Installing, Removing, and 253
- Replacing Components 253
- Taking ESD Precautions 254
- Connecting Library Cables 255
- Rack Mount Kit 258
- Installing the Rack 260
- Mount Shelves 260
- Figure 43 Rack Mount Shelf 261
- Depth Requirements 261
- Figure 45) 263
- Figure 46) 264
- Figure 48) 267
- Cage nut 268
- Clip nut 268
- Rail adapter 269
- Figure 50 Magazine Release 270
- Latch Access Holes 270
- Scalar i40 273
- Scalar i80 273
- Kit Contents 274
- Figure 53 Magazine Release 276
- Feet on Bottom of Library 277
- Bezel Replacement Kit 281
- Bezel Replacement 281
- Figure 57 Bezel Screw 283
- Figure 58 Bezel Screws 284
- Locations 285
- Replacing the Chassis 286
- Figure 60 Components to 289
- Restraints 290
- Figure 62 Restraining the Y 292
- Figure 63 Reinstalled 295
- Components 295
- Magazine Replacement 299
- Creating a Backup Map 299
- Removing the 300
- Magazine from the 300
- Figure 65 Magazine Release 301
- (Right-Side Magazine) 302
- Replacing a Power 305
- Supply in a Single 305
- Power-Supply System 305
- (Scalar i40 and Scalar 305
- Adding or Replacing a 306
- Redundant Power 306
- Supply on the 306
- Replacing the System 307
- Control Board 307
- Installing Library 309
- Firmware 309
- Manually Reconfiguring 312
- Preparing Partitions 315
- Removing a Tape Drive 316
- Installation Procedure 317
- Figure 72 Installing a Tape 318
- Figure 73 Restraining the Y 323
- Updating Firmware 327
- Chapter 10: Updating Firmware 328
- Updating Library Firmware 328
- About Tape Drive 332
- Firmware Autoleveling 332
- Uploading Tape Drive 334
- Firmware Used in 334
- Autoleveling 334
- Deleting Tape Drive 335
- Initiating Tape Drive 337
- Troubleshooting 339
- About Diagnostic Tickets 340
- Viewing, Closing, and 341
- Resolving Diagnostic 341
- Closing Diagnostic 344
- Tickets Automatically 344
- Chapter 11: Troubleshooting 345
- “Not Ready” Messages 346
- Retrieving Tape Drive Logs 348
- Interpreting LEDs 348
- Figure 77 Front Panel LEDs 349
- System Control Board 350
- Fibre Channel 351
- Drive LEDs 352
- Figure 80 Power Supply LED 353
- Prerequisites for Running IVT 354
- Running the Random Move Test 357
- Resetting Factory Defaults 361
- Working With Cartridges 363
- Barcode Label Requirements 365
- Supported Barcode Formats 366
- Installing Barcode Labels 367
- Figure 81 Barcode Label 368
- Orientation 368
- Specifications 369
- Capacity 370
- Environmental Specifications 371
- Air Clearance Requirements 371
- Library Power Specifications 372
- Appendix A: Specifications 373
- Communication Interfaces 374
- Supported Tape Drives 374
- Supported Media 375
- Supported Internet Browsers 375
- Supported Operating Systems 376
- Tape Alert Flag Descriptions 377
- Flag Descriptions 378
- DIAGNOSTIC 384
- Disposal of Electrical and 387
- Electronic Equipment 387
- Glossary 389
- Directory 390
- Arbitrated loop 391
- Control module 393
- Partition 393
- Temps Universel Coordonné 397
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