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iOnline User's GuideCP 3100 D2D2T Solution CERTANCE

11List of TablesTable 1. CP 3100 Configurations...13Table 2. CP 3100 Series Confi

101Network Activity 85Physical Tape 85System 84Virtual Tape 85HHandling Attentions 91Handling cartridges 87Hard disk, removing 94IIconsarchive 67devic

102RRecording configuration information 96Registering the CP 3100 35, 39, 43RemoteAdminadvanced operations 70deleting inactive inventories 77restarti

121 IntroductionThe Challenges of Data ProtectionToday’s demanding business environments have created a standard where anything other than flaw-less

Introduction Features and Benefits13The CP 3100 is available as a turnkey configuration that consists of a desktop or 1U rack-mount solution equipped

Introduction Understanding Terms and Concepts14Understanding Terms and ConceptsThe following glossary defines terms and concepts associated with the C

Introduction CP 3100 Theory of Operation15CP 3100 Theory of OperationThe following sections describe the theory of operation behind the CP 3100. For m

Introduction CP 3100 Theory of Operation16lates the robot’s actions using firmware, and organizes the capacity of the disk drive into a set of vir-tua

Introduction CP 3100 Theory of Operation17Figure 2. Restore Data Flow from a CP 3100 Virtual Tape CartridgeRestore Data Flow from Physical TapeIf the

Introduction Using This Guide18Using This GuideThis User’s Guide describes how to install, configure, and care for the CP 3100. Please read the approp

192 Quick Start InstallationThis chapter provides quick-start instructions for getting the CP 3100 up and running in the shortest possible time.Topic

Quick Start Installation Installing an Internal CP 310020❑9.If your operating system or backup software does not recognize the CP 3100, you may need t

Copyright and TrademarksCopyright © 2004 by Certance LLC. All Rights Reserved.Part Number 50001836May, 2004Certance and the Certance logo are trademar

Quick Start Installation Installing a Desktop CP 310021Installing a Desktop CP 3100Use the following procedure to get a desktop CP 3100 up and running

Quick Start Installation Installing a Rack-Mount CP 310022Installing a Rack-Mount CP 3100Use the following procedure to get a rack-mount CP 3100 up an

233 Installing the CP 3100This chapter describes how to install the CP 3100.Topics in this chapter are:• “Unpacking and Inspection” on page 23• “Inst

Installing the CP 3100 Installing an Internal CP 310024Handling PrecautionsObserve the following precautions to avoid electrostatic damage to the inte

Installing the CP 3100 Installing an Internal CP 310025Installing the Internal CP 3100To install the CP 3100 in your computer:1. Shut down the compute

Installing the CP 3100 Installing an Internal CP 3100266. Before you power-up the internal CP 3100, it must be securely mounted in the 5.25-inch bay.

Installing the CP 3100 Installing an Internal CP 310027Connecting to a Host and a Tape DriveThe following procedure describes how to connect the CP 31

Installing the CP 3100 Installing an Internal CP 3100283. Connect the center connector on the Archive Cable to your existing DDS-4 or DAT 72 archive t

Installing the CP 3100 Installing an Internal CP 310029Connecting to the NetworkTo configure the internal CP 3100 via its Web Browser interface, conne

Installing the CP 3100 Installing an Internal CP 3100302. The other end of the Ethernet connection cable is attached to a PCI bracket. Secure the Ethe

WarningsAll safety and operating instructions should be read before this product is operated, and should be retained for future reference. This unit h

Installing the CP 3100 Installing an Internal CP 310031Connecting Expansion UnitsThe back panel of CP 3100 has Serial ATA (SATA) connectors for accomm

Installing the CP 3100 Installing an Internal CP 310032If you want to use the Windows native Removable Storage Manager and Backup application, install

Installing the CP 3100 Installing an Internal CP 3100332. If you downloaded the file from the Web site, unzip the compressed file to a directory (see

Installing the CP 3100 Installing an Internal CP 310034Figure 17. Information Box5. Click the Update Driver button. The Hardware Update wizard in Fig

Installing the CP 3100 Installing an Internal CP 3100356. Choose Install from a list or specific location (Advanced).Registering the CP 3100After you

Installing the CP 3100 Installing a Desktop CP 310036Installing a Desktop CP 3100 Installing a desktop CP 3100 involves the following steps:1. “Items

Installing the CP 3100 Installing a Desktop CP 310037Figure 19. Back Panel of the Desktop CP 3100Connecting to a HostTo connect the desktop CP 3100 t

Installing the CP 3100 Installing a Desktop CP 310038Terminating the SCSI ChainTerminate the SCSI chain appropriately for your configuration:• If the

Installing the CP 3100 Installing a Desktop CP 310039• If the integrated hard disk has not been initialized, the CP 3100 prepares the disk for use. Th

Installing the CP 3100 Installing the Rack-Mount CP 310040Installing the Rack-Mount CP 3100 Installing a rack-mount CP 3100 involves the following ste

Precautions• Do not use oil, solvents, gasoline, paint thinners, or insecticides on the unit.• Do not expose the unit to moisture or to temperatures h

Installing the CP 3100 Installing the Rack-Mount CP 310041the SCSI bus. If this is not possible, use the SCSI ID selector switch on the back panel of

Installing the CP 3100 Installing the Rack-Mount CP 310042Connecting to a Tape DriveIf you purchased the CP3100R1-320, connect the unit to an approved

Installing the CP 3100 Installing the Rack-Mount CP 310043Powering-up the Rack-Mount CP 3100To power-up the rack-mount CP 3100:1. Re-attach the comput

444 Initial SetupThis chapter describes how to perform the initial setup of the CP 3100. You perform the procedures in this chapter after you install

Initial Setup Setting the Initial Configuration45Figure 21. Welcome Page2. If this is the first time you are logging in, click the LOG IN button with

Initial Setup Setting the Initial Configuration46Setting the CP 3100’s Internal ClockThe CP 3100 has an internal clock that tracks the current date an

Initial Setup Setting the Initial Configuration47Specifying a PasswordRemoteAdmin comes configured with no password. For security purposes, enter a pa

Initial Setup Setting the Initial Configuration482. Enter the information described in the Password Settings page (see Table 4 on page 48).3. Click Up

Initial Setup Setting the Initial Configuration49Figure 24. Network Settings Page2. Enter the information described in the Network Settings page (see

Initial Setup Setting the Initial Configuration50Configuring Email SettingsThe Email Settings page lets you configure RemoteAdmin to send email notifi

FCC NoticeThis equipment generates and uses radio frequency energy and, if not installed and used properly — that is, in strict accordance with the ma

Initial Setup Setting the Initial Configuration51Figure 25. Email Settings Page2. Enter the information described in the Email Settings page (see Tab

Initial Setup Setting the Initial Configuration52Primary Email Address Email address(es) of the primary contacts who are to receive email messages fro

Initial Setup Installing Your Backup Software53Installing Your Backup SoftwareAfter you set the required CP 3100 configuration values, install your ba

545 Basic and Advanced OperationsIn addition to setting the initial setup values described in Chapter 4, the RemoteAdmin tool lets you perform basic

Basic and Advanced Operations Logging into RemoteAdmin551. Start a Web Browser on a computer that is on the same subnet as the CP 3100. In the Browser

Basic and Advanced Operations Logging into RemoteAdmin56Logging in While Someone Else is Logged inRemoteAdmin supports one login at a time. If a secon

Basic and Advanced Operations Performing Basic Operations57Performing Basic OperationsBasic operations associated with the CP 3100 include:• “Displayi

Basic and Advanced Operations Performing Basic Operations58Figure 28. Device Status PageThe Device Status page is organized into five sections:• The

Basic and Advanced Operations Performing Basic Operations59Viewing Device PropertiesThe first entry on the Device Status page identifies the physical

Basic and Advanced Operations Performing Basic Operations60Figure 30. Device PropertiesTable 7. Device Properties Page Value DescriptionNumber of Vir

6ContentsChapter 1 – Introduction ... 12The Challenges of Data Protection ...

Basic and Advanced Operations Performing Basic Operations61Viewing Pending AttentionsThe ATTENTIONS section of the Device Status page shows all curren

Basic and Advanced Operations Performing Basic Operations62Erasing Data on a Physical Tape CartridgeTo erase data on a tape in the CP 3100, click the

Basic and Advanced Operations Performing Basic Operations63Virtual Drive and Virtual Loader IconsIf a virtual tape cartridge is present in the virtual

Basic and Advanced Operations Performing Basic Operations64Configuring a Virtual Tape CartridgeTo configure a virtual tape cartridge:1. Click the Conf

Basic and Advanced Operations Performing Basic Operations65Displaying Pop-up InformationIf a virtual tape cartridge is available, moving the pointer o

Basic and Advanced Operations Performing Basic Operations66Figure 32. Example of Displaying Pop-up InformationArchive or Migrate Time If an archive o

Basic and Advanced Operations Performing Basic Operations67Manually Performing an Archive OperationThe Archive icon appears when there is data to be

Basic and Advanced Operations Performing Basic Operations68Creating a New Virtual Tape CartridgeIf a virtual cartridge has been removed (see “Performi

Basic and Advanced Operations Performing Basic Operations69Importing a Physical Tape CartridgeTo import a physical tape cartridge into an empty virtua

Basic and Advanced Operations Performing Advanced Operations70Figure 34. Stop Icon on the Device Status PagePerforming Advanced OperationsThe CP 3100

7Viewing Messages ...81Restarting or Shutting Down the CP 3100 ...

Basic and Advanced Operations Performing Advanced Operations71Figure 35. Virtual Tape Cartridge Configure Page3. Under Advanced Operations, select th

Basic and Advanced Operations Performing Advanced Operations72Figure 36. Selecting an Advanced Operation4. Click Submit. The operation is performed a

Basic and Advanced Operations Performing Advanced Operations73Send Email to Primary Recipient The CP 3100 sends email to the primary email address for

746 Performing System OperationsThis chapter describes how to use RemoteAdmin to perform system operations.Topics in this chapter are:• “Viewing Syst

Performing System Operations Viewing System Information75Figure 37. System Info PageTable 14. System Info Page Value DescriptionTotal Disk Space Tota

Performing System Operations Updating the CP 3100 Firmware76Updating the CP 3100 FirmwareThe Firmware Update page lets you upload and install new firm

Performing System Operations Viewing Device Inventories77Figure 38. Firmware Update PageViewing Device InventoriesThe CP 3100 tracks inventories and

Performing System Operations Viewing Device Inventories78Figure 39. Inventory PageDeleting an inactive inventory erases and removes all virtual tape

Performing System Operations Viewing Device Inventories79Figure 40. Message when Deleting an Inventory3. Click Delete to delete the inventory.

Performing System Operations Viewing the System Log80Viewing the System LogThe System Log page lets you view recent log files. Log files show detailed

9List of FiguresFigure 1. Backup Data Flow from a Host to a CP 3100 Virtual Tape Cartridge ... 16Figure 2. Restore Data Flow from a CP 3100 V

Performing System Operations Viewing Messages81Viewing MessagesThe Messages page lets you view CP 3100 messages. These messages contain information ab

Performing System Operations Restarting or Shutting Down the CP 310082Restarting or Shutting Down the CP 3100The Shutdown page is the preferred way to

837 CP 3100 LEDsThis chapter describes how the CP 3100 LED functions.Topics in this chapter are:• “Front Panel LEDs” on page 83• “System LED” on pa

CP 3100 LEDs System LED84System LEDThe System LED indicates the overall status of the CP 3100. Table 15 on page 84 shows the status of the System LED.

CP 3100 LEDs Virtual Tape LED85Virtual Tape LEDThe Virtual Tape LED shows when the host is reading data from or writing data to a virtual tape car-tri

868 Using the Integrated Tape DriveIf your CP 3100 contains an integrated DAT 72 tape drive, review the tape drive information in this chapter. If yo

Using the Integrated Tape Drive Handling Cartridges87Handling CartridgesTo protect your data cartridges and the information on them, observe the guide

Using the Integrated Tape Drive Loading a Cartridge88Loading a CartridgeUse only approved DDS-4 and DAT 72 cartridges with the tape drive. To load car

Using the Integrated Tape Drive Write Protecting a DDS Cartridge89Figure 46. Ejecting a CartridgeWrite Protecting a DDS CartridgeWrite protecting a D

Using the Integrated Tape Drive Cleaning the Tape Path90Cleaning the Tape PathIf excessive magnetic dust or debris collects at one or more of the tape

10Figure 36. Selecting an Advanced Operation ... 72Figure 37. System Info Page ...

919 TroubleshootingThis chapter provides suggestions for troubleshooting your CP 3100 in the unlikely event you encounter a problem with it.Topics in

Troubleshooting SCSI ID Problems92SCSI ID ProblemsEach SCSI device on the same SCSI bus must have a unique SCSI ID. • CP 3100 units that do not contai

Troubleshooting CP 3100 Does Not Work93CP 3100 Does Not WorkIf the green System LED does not go ON:1. Check the power connection to the CP 3100.2. If

Troubleshooting Backup Program Does Not Recognize the CP 310094Backup Program Does Not Recognize the CP 3100If your backup application program does no

Troubleshooting Removing the Hard Disk95Figure 49. Swinging Out the Latch3. Using the latch as a handle, gently pull the drive assembly straight out

9610 Recording Your SettingsThis chapter lets you record the settings for your CP 3100. We recommend you print this page and record your settings for

97A CP 3100 OperationOverviewAs discussed in the “CP 3100 Theory of Operation” on page 15, the host backup software commu-nicates with the CP 3100 as

CP 3100 Operation Archiving a Previously Archived Virtual Cartridge98only archives to the same physical tape used in the first archive. If that tape n

CP 3100 Operation Archiving and Migrating99Archiving and MigratingBy default the CP 3100 copies (archives) data from a virtual cartridge to a physical

100IndexAAdvanced operations from RemoteAdmin 70deleting inactive inventories 77restarting the CP 3100 82shutting down the CP 3100 82updating firmware