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P2000 Family Product Brief

Part Number: DPB00001, Rev: 1 Quantum | ATL Page 15

Date 05/10/00 Tel: 949-856-7800, Fax: 949-856-7799

E-mail: [email protected], URL: http://www.atlp.com

Manufacturing & Service

ATLÕs Manufacturing Process

ATLÕs advanced electro-mechanical assembly, integration and test facility produces thousands of

libraries each year under strict UL, TUV and CSA audits and adheres to ISO 9001 quality procedures

and guidelines. The primary objective of ATL Manufacturing is customer satisfaction, which is

achieved through quality craftsmanship, continuous improvement, flexible delivery and persistent cost

reduction attempts.

Quality Assurance Testing

As a world-class manufacturer, ATLÕs DLTtape engineering team has developed an advanced test

suite that assures that each DLTtape library works flawlessly the moment it ships from the factory.

These tests include:

• Calibration Tests

• Functional Tests

• Performance/SCSI Tests

• Host Simulation Test

• Robotics Test

• DLTtape Drive Test

• Final Acceptance Test

Process Control and Process Improvement

A comprehensive quality and process control system assures ATL delivers an error-free product to

your place of business, free of set-up issues and designed to provide ongoing reliability.

Component Supplier Qualification

Not only does ATL confirm the quality of libraries before they ship to you, they also qualify

component suppliers before doing business with them. This ensures a high level of system-wide

reliability.

Assembly to Test Ratio

More than 90 percent of ATLÕs manufacturing process is spent testing libraries. This allows ATL to

isolate and eradicate problems before the library arrives at your place of business.

Superior Customer Service

The primary objective of ATLÕs service program is to deliver the highest

levels of customer satisfaction by keeping business-critical information

on-line. Every ATL library includes a warranty option designed to fit

your needs and is serviced by world-class trained and certified ATL

service technicians. In addition, special services include installation

support, preventative maintenance, next day, same day and four-hour

response service as well as parts sales and specialized training. With

support world-wide, ATL is there where and when you need them.

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